Privacy Policy

Last Updated: 31-Oct-2024

Demand Forecast ("we," "us," or "our") values the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, and protect your personal and customer data when you use our services.

1. Information We Collect

a. Merchant Data

When you install Demand Forecast on your Shopify store, we may access and store certain information provided by Shopify, including:

  • Your store name, URL, and email address
  • Access to orders, inventory, and relevant shop data
  • Any other necessary information required for our app's functionality

b. Customer Data

To provide accurate demand forecasting, we collect certain customer data, including:

  • Customer purchase history and order trends
  • Product interaction and browsing behavior
  • Demographic and location-based insights

This data enables us to enhance forecasting accuracy, optimize inventory planning, and help merchants improve their supply chain decisions.

2. How We Use Your Information

We use the information we collect to:

  • Analyze sales trends and predict future demand
  • Provide AI-driven inventory recommendations
  • Optimize stock levels to prevent overstocking or stockouts
  • Enhance business decision-making with actionable insights
  • Ensure compliance with legal and regulatory obligations

3. Sharing Your Information

We do not sell or share your information with third parties for marketing purposes. However, we may share data with:

  • Service Providers: Trusted third-party vendors who assist with data analysis and AI processing.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain customer and merchant data only for as long as necessary to fulfill the purposes outlined in this policy. Customer transaction and analytics data will be retained for [e.g., 90 days] before being automatically deleted.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal and customer information
  • Object to or restrict the processing of data
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at thedripxmedia@gmail.com.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DripX Media

Email: thedripxmedia@gmail.com